Last updated: May 21, 2025

 

Prepaid Recon LLC (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains clearly how we collect, use, disclose, and protect your personal information when you use our website, services, or engage with our SMS and email communications. By using our website or opting into our communications, you agree to this Privacy Policy. If you disagree with our practices, please do not use our website or opt into our communications.

Definitions

• “Personal Information” refers to any information identifying, relating to, or reasonably linked to you.
• “Services” means our website, support channels, communications (SMS/email), and any related tools or platforms used to interact with you.

Information We Collect

Information You Provide Voluntarily:

• Name,
• Email address,
• Phone number,
• Company information (if applicable),
• Information provided via website forms, emails, SMS, surveys, or customer support interactions.

Automatically Collected Information:

• IP address,
• Browser type and version,
• Device type and operating system,
• Referring URLs,
• Usage data (collected via cookies and analytics tools such as Google Analytics).

How We Use Your Information

We collect and use your personal information for the following purposes:

• Delivering and improving our Services.
• Responding to inquiries and providing customer support.
• Personalizing your user experience.
• Analyzing website usage and enhancing site functionality.
• Sending marketing and promotional communications (only if explicitly opted-in).
• Meeting legal and regulatory obligations.

SMS and Email Communications (A2P Compliance)

When you explicitly opt-in to receive SMS or email communications, we will occasionally send you service alerts, updates, reminders, and promotional content.

Program Details:

• Program Name: Prepaid Recon LLC Notifications.
• Message Types: Service alerts, promotional offers, updates.
• Frequency: Typically, no more than five messages per week.
• Consent: Messages are sent only after clear, explicit opt-in.
• Opt-out: Text “STOP” to unsubscribe from SMS; use the “unsubscribe” link for emails. You will receive confirmation and no further messages thereafter.
• Help: Text “HELP” or contact us directly for assistance.
• Carrier Disclaimer: Mobile carriers are not responsible for delayed or undelivered messages.
• Message & Data Rates: Standard messaging rates may apply.

Mandatory Disclosure (A2P):

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors for customer service support purposes is permitted. All other use-case categories exclude text messaging originator opt-in data and consent, and this information will not be shared with third parties.

How We Share Your Information

We do not sell or rent your personal data. Information is shared only under these circumstances:

• With trusted service providers and subcontractors for operational support (e.g., email/SMS delivery, web hosting, analytics), who are contractually bound to confidentiality.
• With law enforcement or regulatory authorities, when required by law, regulation, or legal process.
• With successor entities in the event of a merger, acquisition, or other business transactions.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Analyze how users interact with our website,
• Improve performance and functionality,
• Personalize user experiences.

You can manage or disable cookies through your browser settings, although disabling cookies may affect certain website functionalities.

Data Security and Retention

We employ reasonable administrative, technical, and physical safeguards to protect your personal data from unauthorized access, use, or disclosure. While we strive to protect your data, no online platform can guarantee absolute security.

We retain your personal data only for as long as required to fulfill the purposes described in this policy or as necessary to comply with legal obligations, resolve disputes, or enforce agreements. Data is securely deleted or anonymized when no longer needed.

Your Privacy Rights

Depending on your jurisdiction, including under the California Consumer Privacy Act (CCPA) and other applicable U.S. state laws (e.g., Virginia, Colorado, Connecticut), you may have the following rights:

• Access: Obtain a copy of your personal information.
• Correction: Request corrections or updates.
• Deletion: Request deletion of your data.
• Objection or Restriction: Object to or limit certain data processing activities.
• Opt-out: Opt-out of marketing and promotional communications.
• Do Not Sell or Share: Request that we do not sell or share your information, as defined by applicable law.

California Residents: We do not sell personal data. You may request specific details about our data collection, usage, and disclosure practices.

To exercise these rights, please email us at info@prepaidrecon.com with the subject line “Privacy Rights Request.” We may verify your identity before fulfilling requests.

Children’s Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect or maintain data from minors. Please contact us immediately if you believe we have inadvertently collected a child’s data, and we will promptly remove it.

Third-Party Links

Our website and communications may contain links to third-party websites or services. We do not control, endorse, or assume responsibility for their privacy practices or content. Please review the privacy policies of third-party sites you visit.

Policy Changes

We may periodically update this Privacy Policy. Updates will be clearly indicated by the “Last updated” date at the top of this page. Continued use of our Services following changes indicates acceptance of the updated Privacy Policy.

Governing Law

This Privacy Policy is governed by the laws of the State of Texas, USA, without regard to its conflict-of-law provisions.

Contact Information

For questions, concerns, or to exercise your privacy rights, contact:

🏢 Business: Prepaid Recon LLC

📧 Email: info@prepaidrecon.com

📞 Phone: (832) 205-8072